About Harmony Health and Wellbeing Support Services
We're a small team that stays involved and works at your pace
Meet The Team
HHWSS is a family-led team with deep experience across disability, mental health, education, and advocacy. The people you meet early on remain involved over time, so relationships can develop without constant handovers or retelling your story.
Heidi
Heidi is an educator, creative practitioner, mental health advocate, and Pilates instructor whose work is grounded in a deeply interdisciplinary approach to wellbeing, inclusion, and personal growth. She holds a Bachelor of Arts with majors in Philosophy, History, and Visual Arts, a Master of Teaching (Secondary), and a Diploma of Creative Arts and Health. This academic foundation informs her commitment to integrating critical inquiry, creativity, movement, and mental health practice in ways that are both intellectually rigorous and embodied.
As a secondary educator, Heidi teaches philosophy, history, art and design, and future leadership, guiding students to think critically, engage ethically, and express themselves with confidence. Her pedagogical approach is underpinned by the belief that reflective, creative, and embodied practices are central to personal transformation, emotional literacy, and social change, particularly for individuals navigating complex identities and life experiences.
Heidi also works as an Educator with SANE Australia at The Dax Centre, where she facilitates engagement with exhibitions that examine the intersections between mental health and artistic expression. Through this role, she contributes to public discourse on mental health, challenging stigma while foregrounding the therapeutic, communicative, and reflective capacities of creative practice.
In addition, Heidi is a Co Founder of Harmony Health and Wellbeing Support Services, where she works as a Support Coordinator, Administrative Coordinator, and Staff Coordinator. In this role, she supports individuals to navigate the NDIS with clarity and confidence, while also overseeing organisational processes and workforce coordination. Her practice is grounded in person centred, ethical, and holistic models of care that prioritise dignity, autonomy, and quality of life.
Across all aspects of her professional practice, Heidi is dedicated to creating spaces that are intellectually, creatively, and physically sustaining, where individuals feel seen, supported, and empowered to flourish.
Virginia
Virginia is an Accredited Social Worker and experienced mental health clinician with over 30 years of professional practice across hospital, community, and specialist support settings. Her work is grounded in a deep commitment to ethical, trauma informed, and person centred care, supporting individuals through complex mental health and life challenges with skill, compassion, and integrity.
Virginia has extensive experience working in psychiatric hospital settings, where she has supported individuals with acute and enduring mental health needs. Alongside this, she has worked across women’s refuges, disability services, and community mental health, developing a strong understanding of the intersections between trauma, mental illness, disability, and social disadvantage. This breadth of experience informs her nuanced and holistic therapeutic practice.
As a therapist, Virginia provides evidence informed counselling and psychosocial support, tailoring her approach to the unique needs, strengths, and goals of each individual. She is particularly skilled in supporting people with complex presentations, histories of trauma, and those navigating significant transitions or periods of instability.
Virginia is also a Co Founder of Harmony Health and Wellbeing Support Services, where she works as both a Support Coordinator and Therapist. In this role, she supports participants to navigate the NDIS system while also delivering therapeutic support that promotes stability, empowerment, and long term wellbeing.
Across her practice, Virginia is known for creating safe, respectful, and supportive therapeutic spaces where individuals feel heard, validated, and supported to build resilience, autonomy, and meaningful change.
Joey
Joey is the Director and Founder of Harmony Health and Wellbeing Support Services, bringing over twenty years of experience across sales, leadership, and managerial roles into the disability and mental health sector. With a strong background in strategic planning, people management, and business development, Joey provides the operational and leadership foundation that supports the organisation’s ethical and person centred practice.
Throughout his career, Joey has led teams, managed complex operations, and built sustainable business structures across diverse industries. He now applies this extensive skill set to the NDIS space, driven by a genuine desire to make a meaningful difference in the lives of individuals and families accessing support.
As a Support Coordinator, Joey works closely with participants to ensure they are supported with clarity, respect, and practical outcomes. As Director, he oversees all aspects of the business, including strategy, operations, compliance, and service development, ensuring Harmony Health and Wellbeing Support Services operates with integrity, accountability, and a strong focus on quality care.
Joey’s leadership is characterised by transparency, responsiveness, and a commitment to continuous improvement. He is dedicated to building an organisation that values its participants, supports its staff, and delivers services that are empowering, reliable, and genuinely person centred.
Kadir
Kadir is a support worker with experience assisting participants with mental health needs, daily living tasks, and community access. He provides person-centred care, helping with routines, appointments, medication prompts, and building independence, while maintaining a calm, respectful, and consistent approach. Kadir holds a Bachelor’s degree in Mechanical Engineering and plans to study Psychology to deepen his understanding of people and wellbeing. Outside of work, he enjoys physical activity, including karate, surfing, and gym training, as well as camping, hiking, photography, chess, and cooking.
Melanie
Melanie is a warm and empathetic support worker who creates safe, inclusive spaces for adults and children. She has experience supporting individuals on the autism spectrum and members of the queer community, drawing on professional and lived experience. Melanie is an artist who enjoys painting, music, sewing, and outdoor adventures, and she also runs a small clothing business. She can assist with daily living tasks and enrich participants’ lives through creative activities, while supporting outings and pet care.
Franki
Franki brings over 20 years of hospitality experience and seven years in support work across youth services and independent settings. She values individuality, emotional wellbeing, and genuine human connection, supporting participants to build confidence, motivation, and meaningful engagement. Franki is passionate about art, music, coffee, and mental health advocacy, bringing compassion and positive energy to her work.
Markus
Markus is an NDIS support worker with a thoughtful and grounded approach. He holds a Bachelor of Science in Molecular Biotechnology and has conversational skills in Auslan, Spanish, and some Fijian. Markus enjoys engaging with the outdoors through walking, running, biking, surfing, sailing, and endurance sports. He is also passionate about fungi, gardening, woodworking, cooking, and supporting thriving local ecosystems.
Jo
Jo is an experienced support worker with several years supporting participants with complex needs. She brings a calm, grounded, and person-centred approach, prioritising emotional safety, trust, and consistency. With a creative background and training in wellbeing and mind–body practices, Jo supports emotional regulation, grounding, and self-expression through gentle, participant-led approaches. She is passionate about mental health, wellbeing, and creative expression, helping participants feel confident and connected in their daily lives.
Sergen
Sergen has over two years of experience in disability support and mental health in Australia, alongside international clinical and community experience. He holds a Bachelor’s degree in Psychology and applies behavioural and cognitive-based approaches, including Positive Behaviour Support and Cognitive Behavioural techniques. Sergen takes an evidence-based, person-centred approach, supporting emotional regulation, positive behavioural development, and quality of life. Outside of work, he enjoys swimming, tennis, sailing, chess, travelling, and exploring different cultures.
Adriana
Adriana is a qualified psychologist with over 12 years of experience supporting vulnerable communities in Colombia and three years as a Mental Health Support Worker in Melbourne under the NDIS. She is proactive, compassionate, and dependable, with a strong grounding in trauma-informed practice and cultural responsiveness. Adriana supports clients with complex mental health needs, promoting dignity, recovery, and meaningful participation in daily life. She is currently completing a Diploma of Community Services, specialising in Case Management and Child, Youth, and Family Welfare.
Mason
Mason is currently studying Screen and Media and brings over five years of experience supporting individuals with mental health challenges and physical or psychosocial disabilities. He approaches support work with empathy and a strong commitment to person-centred care, creating safe and respectful environments. Mason helps participants engage meaningfully in daily life through practical assistance, community access, and emotional support. His creative background informs a flexible, strengths-based approach, connecting with people through shared interests while remaining grounded and reliable. Outside of work and study, he enjoys staying active, reading, and spending time with animals and friends.
Albert
Albert has worked as a support worker since 2022, assisting participants in independent living, Supported Independent Living (SIL), SRS facilities, and hospital settings. He focuses on daily living support, social engagement, and skill-building, helping participants achieve their NDIS goals and build independence. Albert holds a Bachelor of Psychological Science and has completed relevant NDIS and health-focused training. He brings personal interests such as guitar, fitness, running, tennis, jiu-jitsu, cooking, and technology into his work, fostering connection and engagement through shared activities.
Kellee
Kellee is a dedicated support worker with experience supporting people with mental health needs, disability, dual diagnosis, and neurodivergence across community access and SIL settings. With a person-centred and trauma-informed approach, Kellee provides practical and psychosocial support to assist participants to build confidence, independence, and wellbeing. Currently completing a Bachelor of Social Work (Honours) and Social Science (Psychology), and holding a Certificate IV in Mental Health, Kellee brings both professional knowledge and genuine empathy to her role. She finds fulfilment in supporting participants to feel empowered, supported, and engaged in everyday life. Outside of work, Kellee enjoys wellness-focused activities including yoga, Pilates, breathwork, and meditation, as well as music, dancing, travelling, and exploring art, culture, and new experiences.
Taylor
Drawing on her background as a health practitioner, Taylor offers skilled, empathetic support with a strong focus on participant wellbeing and independence. Using a person-centred approach, Taylor supports participants to work towards their goals through rehabilitation, confidence building, and increased community engagement. Known for her compassionate and thoughtful approach, Taylor finds fulfilment in supporting participants to feel empowered and included in daily life. Outside of work, Taylor enjoys music, outdoor activities, beach time, and good food.
Laura
Laura has experience supporting people with a wide range of mental health and physical support needs across diverse backgrounds and lifestyles. She provides person-centred care that prioritises respect, safety, and trust, helping individuals with daily living tasks, emotional support, community access, and building independence.
She works best in calm, consistent, and supportive environments where people feel heard and valued. Laura is passionate about mental health and wellbeing, enjoys building genuine connections, and is committed to creating positive, empowering experiences that help people achieve their personal goals.
Vanessa
Vanessa has nearly 20 years’ experience supporting people in the disability and mental health community. She is passionate about helping individuals feel valued, heard, and supported, while promoting independence and social inclusion. She has worked with people of all ages and diverse needs, including autism, acquired brain injury, quadriplegia, bipolar disorder, schizophrenia, dementia, and aged care. Vanessa is trained in first aid, medication support, manual handling, catheter care, PEG feeding, and C-PAP/BI-PAP use, ensuring safe and high-quality care. Known for her compassion, patience, and strong listening skills, Vanessa brings warmth, professionalism, and positivity to every support relationship.
HOW WE WORK
The values that guide our approach
Our values show up in everyday interactions - in how we communicate, how we pace things, and how we stay involved when situations become complex or change over time.
Take time
We slow things down when needed and give people space to understand, ask questions, and revisit decisions without pressure.
Adapt communication
We adjust how we communicate to suit each person, recognising that phone calls, emails, and meetings don’t work the same for everyone.
Stay involved
We don’t disappear once something is set up. Ongoing involvement and regular check-ins are part of how we work.
Respect complexity
We’re comfortable working with complex situations, psychosocial disability, and changing needs, without rushing to simplify or move on.
Work with Harmony Health And Wellbeing
HHWSS looks for people who value consistency, communicate thoughtfully, and are willing to stay present when work becomes complex rather than stepping away.
Let's Start a Conversation
Share a few details with us and we’ll contact you to talk through your situation and next steps.